Dealing with QuickBooks black and white screen issue! Let’s Fix it

QuickBooks has become a necessity for small businesses because of its various highlights available on a single platform. It is easy-to-use accounting software that can perform all financial tasks quickly. QuickBooks user interface is an entirely new experience due to the smooth scrolling and fast shuffle between options. However, the interface can sometimes get affected due to some misconfigured settings. Users have reported the QuickBooks black and white screen making it difficult to use the software efficiently. If you are also dealing with this color mismatch issue on your software, go through the blog to discover its causes and the practical methods you can use to fix the issues.

You can directly approach our QB support team for assistance at +1-855-856-0042.

About the issue ##

You might experience that the QuickBooks interface lacks colours and has turned black and white. In some cases, only a black and white screen can be seen, which makes it inconvenient to use the software. The options or buttons in the software will not be clearly visible, and you’ll be unable to utilize the software properly. The colours can also be interchanged, which’ll make the QB fields black instead of white. This common issue can be fixed by configuring some settings on your computer.

Reasons##

The reasons for the fading away of colours in the software are mentioned below-

• You are using a customized theme that can trigger this issue in the applications on your computer, including QuickBooks. • The Display or graphic card drivers are corrupted or missing leading to this issue in QuickBooks. • Discrepancy in the Dots per Inch(DPI) settings can cause this issue due to an upgraded monitor.

Also see: QuickBooks Error 179

Solutions##

The methods that can be used to remove this error from QuickBooks are-

Solution 1- Change the theme of your computer###

If you are using a customized theme other than Windows basic, it forces some application changes that can interfere with the display. QuickBooks can also get affected by this issue; as a result, you’ll see undesirable changes in the display colours. Follow the steps below to change your theme to Windows basic-

1. Right-click anywhere on your desktop and select Personalize in the options.
2. Click on the Themes option available on the left.
3. Choose from any default Windows themes already installed on your computer.
4. Reopen QuickBooks.

If the issues are still not sorted, try the next method.

Recommended to read article: QuickBooks network connection Error

Solution 2- Rename the QBW.ini file###

This program file for QuickBooks stores information about previously opened company files and some important software configurations. The location for this file is C:\ProgramData\Intuit\QuickBooks 20XX\QBW.ini(XX is the QB version). If you aren’t able to find this file in this location, use the search panel to find this file. Once you see this file follow the steps given below-

1. Close your QuickBooks.
2. Right-click on the file and type [COLORS] Classic=0 at the end of the file name.
3. Save the file and reopen QuickBooks.

The display issues will be fixed after using these solutions.

Also read this short guide on QuickBooks multi-user mode not working

Closure##

We are at the end of this blog that explains why the QuickBooks black and white screen appears and the methods that can be used to fix this issue. We hope the methods were easy to execute, and you were able to rectify the problem from QuickBooks.

Contact a QB support team at +1-855-856-0042 for remaining doubts.