QuickBooks works as a virtual assistant for users to manage their business accounting and provide them with secure storage for their data. Multiple systems can use the data together to reduce the time taken to update the data, eventually increasing the efficiency. However, the software can sometimes restrict user’s access to financial data due to technical glitches. QuickBooks error code 6190 emerges on the screen when the company file cannot be opened due to incorrect hosting settings. If you also face problems due to this error, read this entire blow to learn the causes of this issue and the user actions required to eliminate it.
Get in touch with a QB support team at 1-855-856-0042 to terminate this error quickly from your system.
Reasons
You run into this company file error in QuickBooks due to the reasons described below-
If any other user has signed into the company file in QuickBooks running in Single-user mode.
The company file you are opening has dealt with damage and is no longer usable for the software.
The Network Descriptor or Transaction log file is missing from your computer.
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Solutions
The following methods will help you make your company file accessible again-
Solution 1- Rename the Transaction log & Network Descriptor file to recreate them
The Transaction log file holds the information of all the transactions in the software, and the network descriptor file ensures the proper setup of the multi-user network. If any of these files incur damage, QuickBooks will instantly develop an error while accessing a company file from the network. You must rename the files and scan them using the Database Server Manager to fix the issue. Here’s how-
Press Windows + E to open the file explorer and go to the location of your QuickBooks folder.
Search for files with extensions .tlg & .nd inside the folder.
Right-click any file and select Rename in the options.
Add ‘.old’ at the end of the file name as an extension.
Repeat the same steps with the other file and save both files.
Click on the Network issues option in the QB tool hub and select Database Server Manager.
Under the Scan Folders tab, click on Browse to locate your QuickBooks.
Select the folder and click Start Scan.
After the scan finishes, reopen QuickBooks and try to access the company file.
If the error interrupts you again, use the next solution.
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Solution 2- Fix QB hosting settings and run the File Doctor Tool
Ensure only the server computer runs in multi-user mode and switch all the workstations to single-user mode. Then you need to repair the damaged company file with the help of the QB tool hub as mentioned in the steps below-
Open the QuickBooks Tool hub and tap the Company file issues option.
Select Run QuickBooks File Doctor Tool option and click Browse to select your company file.
Type your QB admin credentials and run the tool to begin the repair.
After repairing the company file, try to open it in QuickBooks.
The issues will be resolved, and you’ll regain access to the data file.
Conclusion
This blog tells us about the causes of QuickBooks error code 6190 while opening the company file. We hope you go through the solutions thoroughly and apply them to counter the issues that stop you from opening the company file in your QuickBooks.
If the issues are still not fixed, contact a QB support representative at 1-855-856-0042 for assistance.
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